Privacy Policy

1. Information We Collect

To provide you with a seamless shopping experience and ensure your books reach you safely, we collect the following personal details:

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  Identity Information

  Full name.

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  Contact Details

  Phone number and email address.

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  Delivery Information

  Full shipping/delivery address.

2. How We Use Your Information

We use your data strictly for functional purposes related to your purchase:

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  Order Fulfillment

  To process your payment and prepare your book package.

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  Logistics

  To coordinate with delivery personnel and ensure the books reach the correct address.

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  Customer Support

  To contact you regarding order updates, availability of new editions, or resolving any delivery issues.

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  Communication

  To send you transaction receipts and important notices regarding your account.

3. Data Sharing with Third Parties

We do not sell your personal data. However, to complete your order, we must share your name, phone number, and address with our trusted third-party courier partners in Bangladesh:

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  Partners

  Sundarban Courier Service (Pvt.) Ltd., Pathao / RedX / Paperfly, and other local delivery agents as required.

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  Authorization

  These partners are only authorized to use your information for the sole purpose of delivering your package.

4. Data Security

In compliance with the Digital Security Act of Bangladesh 2023, we implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While no method of online transmission is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights

As a user, you have full control over your data. You may:

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  Update

  Request a correction to any inaccurate personal information.

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  Delete

  Request the permanent deletion of your account and personal data from our system.

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  Access

  Request a copy of the data we hold about you.

To exercise these rights, please contact us at the email address provided below.

6. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., maintaining sales tax records for up to 5-7 years).

7. Cookies

Our website uses 'cookies' to enhance your browsing experience. Cookies are small files stored on your device that help us:

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  Shopping Cart

  Remember the items in your shopping cart.

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  Preferences

  Understand your preferences based on previous site activity.

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  Analytics

  Analyze site traffic to improve our services.

You can choose to disable cookies through your browser settings, though some features of the bookstore may not function properly as a result.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.